FBA Grade and Resell is a program designed to give unsold and returned inventory new life. Instead of having to pay to return or dispose of this inventory, you’ll be allowed to relist and sell unfulfillable items as Used.
When you submit an item to the FBA Grade and Resell program, Amazon grades it and creates the listing for you. It’s up to you to set the price and manage the listing, just as you do for your current new and used items. Read on to find out how it works.
Program Eligibility
The program is open to both US and non-US sellers who have been invited and are selling in the US. It is specifically designed for returned FBA inventory in fulfillment centers. Some ASINs may not be included in the program. Those that are included will be vetted to ensure they are suitable for resale.
All invited sellers should carefully review Amazon's FBA Grade and Resell page for detailed instructions. Terms and conditions may change, so it’s a good idea to review this page regularly for updates.
Amazon evaluates all customer returns to determine if they are sellable or unsellable as New. The Grade and Resell program is specifically for unfulfillable inventory identified as unsellable as New.
Unsellable items are graded and assigned to one of four Used conditions or deemed Unsellable. Grading and relisting may take up to two weeks or longer, particularly during busy seasons.
A SKU with a unique identifier will be generated for your used listing. This will be under the parent ASIN and is based on the graded condition and type of defect. There is a processing fee for items graded as sellable when relisting. Any items graded unsellable will be moved to your unfulfillable inventory for removal.
The item is priced according to your pricing rules in your Automated unfulfillable settings. You configure these when enrolling in the program and can update them at any time.
You can exclude specific ASINs if you don't want them to be graded and resold.
Amazon shoppers can view your used listings from search results (when they click to view all new and used offers) and the product detail page of the parent ASIN through the used featured offer or by clicking to see all new and used offers.
As a unit is being evaluated for FBA Grade and Resell, it no longer accrues inventory storage fees. The clock restarts for the aged-inventory surcharge and monthly storage fees after items graded as Used are listed. Standard storage fees apply for items graded as Unsellable when returned to your unfulfillable inventory.
You're probably wondering how Amazon grades items for this program. Keep reading to find out!
How Does Grading Work?
Grading is the same process that Amazon fulfillment centers use to evaluate customer returns. A returns specialist will conduct a multi-point inspection process tailored to the product category and evaluation path, such as non-technical, technical, and specialty grading.
Grading varies by product category and classification, but it can include the following:
Product parts and accessories check
Matching the catalog product detail versus physical items
Checking for product/package damage or cosmetic blemishes
Product usability or functionality validation; example include plugging in cables and powering on devices
Items graded as used will be refurbished and repackaged for resale. Note that not all products will make it through this process. Items considered unacceptable for listing on Amazon will be categorized as Unsellable. This includes items damaged in a way that makes them difficult to use, items missing essential parts or materials, and anything in need of repair. For more details, review the unacceptable and prohibited items section of Amazon’s condition guidelines.
FBA Grade and Resell Return Policy
The return policy for items in this program is the same as for new listings. If a returned Grade and Resell unit is eligible for re-enrollment based on your account settings, it will automatically be submitted for re-grading. If it's ineligible, it will be returned to your unfulfillable inventory.
Reviews, Feedback, and FBA Grade and Resell
Amazon reviews for FBA Grade and Resell items are included with the parent product if they meet Amazon's review guidelines. They don't have the same impact on your account health metrics as new SKUs do. Review comments that mention product quality or defects are excluded from your Account Health ratings.
Your feedback percentage is calculated the same way it is for new products. You can see select customer feedback on Grade and Resell SKUs on the Voice of the Customer page in Seller Central by looking for the amzn.gr prefix or on the Feedback manager at the Order ID level.
To protect your account health and brand reputation, consider submitting only high-volume ASINs to the FBA Grade and Resell program to maintain minimal impact on your product and seller feedback ratings. Request and monitor review and feedback with an automated tool such as FeedbackFive.
Originally published on March 31, 2022, updated August 15, 2024
This post is accurate as of the date of publication. Some features and information may have changed due to product updates or Amazon policy changes.
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