最佳做法和亚马逊政策
      返回首页
      1. 帮助中心
      2. FeedbackFive
      3. 最佳做法和亚马逊政策

      FeedbackFive模板库

      您可以在FeedbackFive中使用的示例邮件。

      警告：虽然我们尽最大努力提供符合亚马逊沟通指南的模板示例，但您最终要对通过FeedbackFive发送给买家的邮件负责。请自己查看沟通指南并确保您遵守这些指南。

      此外，亚马逊政策不允许大多数HTML标签和CSS属性、连续超过两个换行符以及任何覆盖亚马逊格式的字体、颜色或对齐方式。如果您将下面的模板语言复制并粘贴到FeedbackFive中，请将其粘贴为纯文本以避免包含任何不合规的样式。

      emails-templates-advanced-editor-paste-plain-text

      提示：

      • 如果您的徽标不包含任何链接或URL根据沟通指南），请随意将您的徽标添加到任何这些模板中。
      • 尝试不同的快捷方式标签，例如 反馈按钮与反馈链接，并使用您最喜欢的。
      • 设置 A/B 测试来尝试两个模板，看看哪个能获得更多的买家响应。

      模板参考列表

      卖家反馈请求

      跳转到产品评论请求

      跳转到两者请求

      简单卖家反馈请求

      Subject: Thanks for choosing [[CompanyName]]! <Include Amazon order number at end of subject.>

      Body:

      Thanks for your order from [[CompanyName]]!

      How was your buying experience? Please let us (and other shoppers) know by clicking below:

      [[FeedbackLinkShort]]

      Of course, if we can help you with anything, just let us know.

      Best,

      The [[CompanyName]] Team

      简洁卖家反馈请求

      Subject: How was your Amazon order from [[CompanyName]]?

      Body:

      Dear Customer,

      Thank you for choosing [[CompanyName]]. How was your buying experience?

      Please share your opinion by leaving feedback on Amazon:

      [[FeedbackLinkShort]]

      Also, don’t hesitate to reply with any questions or concerns.

      Thanks,

      [[CompanyName]] Customer Service

      正式的卖家反馈请求

      Subject: Your Opinion of [[CompanyName]] on Amazon

      Body:

      Thanks for choosing [[CompanyName]]! We would love to hear your thoughts about our service. Please take a moment to leave us feedback by clicking the button below:

      [[FeedbackButton]]

      Also, you can contact us with any questions. We are here to help!

      Sincerely,

      <Insert support person’s first name here.> from [[CompanyName]]

      仅限MFN卖家反馈请求

      注意：FBA 订单不建议使用此模板，因为它强调卖家提供客户服务。

      Subject: How did we do? Rate [[CompanyName]] on Amazon!

      Body:

      Thank you so much for your purchase!

      Excellent service is our top priority at [[CompanyName]]! We'd love to know how you liked your experience with us. Your honest feedback matters to us because it helps us improve.

      [[FeedbackButton]]

      Don't hesitate to reach out to us if you have any questions or concerns. We are committed to giving you our best!

      Thanks,

      <Insert support person's name here.>

      [[CompanyName]] Customer Service

      简单产品评论请求

      Subject: Thanks for your purchase from [[CompanyName]]!

      Body:

      Thanks for choosing us! You are awesome!

      It has been a few days since you received our product and we are curious to know what you think about it. Would you take a minute to rate our product on Amazon?

      [[ProductReviewButton]]

      Reading new reviews is one of the most fulfilling parts of what we do! So you are doing us (and other shoppers) a huge favor by sharing your honest thoughts.

      Cheers,

      [[CompanyName]] Customer Service

      简洁产品评论请求

      Subject: Your Amazon order: <Include product name at end of subject.>

      Body:

      Thanks for your order from [[CompanyName]]!

      What do you think of your purchase? Please let other shoppers know by clicking below:

      [[ItemListReviewLink]]

      Of course, if we can help you with anything, just let us know.

      Best,

      The [[CompanyName]] Team

      正式产品评论请求

      Subject: Your recent purchase of <Include product name at end of subject.>

      Body:

      Dear Customer,

      Thank you for choosing [[CompanyName]]. We hope your buying experience was exemplary.

      Please share your honest opinion of your purchase by leaving a review on Amazon:

      [[ProductReviewLinkWithStars]]

      Of course, don’t hesitate to reply with any questions.

      Sincerely,

      [[CompanyName]] Customer Service

      简单两者请求

      Subject: Thanks for buying <Include product name at end of subject.>

      Body:

      Thanks for choosing [[CompanyName]]!

      What do you think of your purchase? Please review the item(s) by clicking below:

      [[ProductReviewLink]]

      And how was your buying experience? Please leave feedback about our service too:

      [[FeedbackLinkShort]]

      Of course, if we can help you with anything, just let us know.

      Best,

      The [[CompanyName]] Team

      简洁两者请求

      Subject: Your Amazon Order: <Include product name at end of subject.>

      Body:

      Dear Customer,

      Thank you for choosing [[CompanyName]].

      What do you think of your purchase? Please leave a review on Amazon:

      [[ProductReviewLinkWithStars]]

      We would also appreciate your feedback on our service and your buying experience:

      [[FeedbackLinkShort]]

      Of course, if we can help with anything, don’t hesitate to reply.

      Sincerely,

      [[CompanyName]] Customer Service

      正式两者请求

      Subject: Your Recent Amazon Order from [[CompanyName]]

      Body:

      At [[CompanyName]], your opinion matters to us. Please share your overall experience with us by answering the questions below:

      How did you like your purchase?

      [[ProductReviewButtonList]]

      How was your buying experience with us?

      [[FeedbackButton]]

      Thanks in advance for your time. Have a wonderful day!

      Best,

      <Insert customer service person's name.>

      [[CompanyName]] Customer Service