SellerPulse is a software tool by eComEngine that alerts you when important changes happen to your Amazon listings and provides reporting and insights into your Amazon business.
Here are the alerts currently available in SellerPulse:
Listing Status Change
Stay informed when any of your listings becomes search suppressed, inactive, deleted, or active. Choose which of those four listing statuses you would like to be alerted for and how frequently you would like to be notified.
Number of Offers Change
Be alerted if there are any new sellers on your listing, which could indicate a hijacker is selling a counterfeit version of your product.
Listing Content (Title, Image, Bullet Points, Brand Name) Change, Dimensions Change, and Flagged as Adult
Unauthorized changes to the content of your listing can negatively impact searchability, brand recognition, and sales. Changes to dimensions and weight can result in higher FBA fees, so you may need to request updated measurements to ensure that Amazon has the correct dimensions. If your listing is mistakenly flagged as adult, it will experience reduced visibility and be ineligible for advertising.
Buy Box Change
Losing the Buy Box on Amazon can be a warning sign that something is wrong, and addressing the issue quickly can help maintain your sales and visibility. Get alerts when the Buy Box is won or lost/suppressed. Get a weekly email summary of Buy Box status across your entire catalog with competitive offer details for any products that are losing the Buy Box.
Inventory
Going out of stock at FBA reduces your sales and can damage your sales rank if you stay out of stock too long. Having too little stock might cause Amazon to charge a low-inventory-level fee on future sales. Replenishing inventory quickly protects profitability.
SellerPulse provides alerts when an FBA SKU runs out of stock and when an FBA SKU is at risk of incurring Amazon's low-inventory-level fee.
Other Alert Features:
- Alerts log: In addition to email alerts, view a history of all alerts from the past 30 days on the Alerts tab. Sort, filter, and download a CSV to analyze what's impacting your business the most.
- Targeted alerts: Want inventory alerts for all FBA SKUs, but Buy Box alerts for just a few SKUs? Specify a list of SKUs to include or exclude for each alert type on the Settings page.
Reports
Here are the reports currently available in SellerPulse:
Buy Box Report
See a real-time breakdown of how many SKUs in your catalog are currently winning and losing the Buy Box and how your offers compare to other winning offers.
Inventory Report
See the current status of your FBA inventory, including sales, days of supply, stockouts, and the number of SKUs incurring the low-inventory-level fee, to help you plan the next steps for your inventory. Get more details regarding low-inventory-level fees and aging inventory with additional dedicated reports found to the left of the graph on this page.
FBA Returns Report
View data on your FBA returns for the past three months, including the number of returns over time, which products are returned most, return reason, condition, and customer comments.
SKU Economics Report
Get key metrics including sales, average selling price, FBA fees, ad spend, TACoS, net proceeds, and return rate. Visualize weekly data trends over the past 12 weeks by product.
Weekly Overviews
Detailed weekly email summaries are available for the Buy Box, inventory, SKU Economics, and FBA returns reports. These provide high-level overviews of recent trends for your products with links to take a deeper dive into the data for further analysis.
Got Feedback?
SellerPulse is our newest tool, and we're constantly adding features and making improvements. Do you have feedback on existing features or requests for new ones? Let us know.